Client Stories

Learn what it's really like working with us.

"I've been doing business with the Michael Noe agency since 2014. Brandy, Michael and staff have always been extremely responsive and helpful. I haven't lived in Alabama since 2019, but I still haven't changed agents!"

- SHAWN BREWER, Cookeville, TN

"My experience with the Michael Noe agency has been wonderful. Brandy helped me so much. They were able to get me more coverage and a much lower premium. That’s huge with 2 teenage drivers. I would highly recommend them to anyone looking for great service and great rates."

- Rachel Robinson, Killen, AL, AL

"I have had the best experience of any company I’ve dealt with. Brandy has been the most kind hearted and professional woman I've met. She takes care of my needs and responds within minutes!"

- Robyn Ross, Florence AL, AL

"Michael and his team are 1st class!!! Hands down! I've never had an insurance agent that was more attentive and customer friendly than the Michael Noe Agency. They always go the extra mile to make sure I'm taken care of. I refer as many folks as I can to them."

- Morris Lentz, Rogersville, AL

"Dealing with Michael Noe to file a claim was the best experience I have ever had in dealing with an insurance agent. He was responsive, took the time explain the process and timeline, and stayed in touch throughout the entire claim process to ensure everything was handled as quickly as possible. While you may be able to find a little bit cheaper premium at times, having a solid agent like Michael on your side during a claim is well worth the money."

- Brock Strickland, Tuscumbia, AL

"I am very happy with the experience I had with Michael and his team. Bre took my call and my information for a home and auto quote then Brandy emailed me with the results. Very efficient and professional. If you are looking at different companies save yourself time and effort. Call Michael, Bill, Bre or Brandy. They will look at several different companies and save you time. They were very informative and knowledgeable. I appreciate their help in making the whole process so easy for me."

- Anonymous, FLORENCE, AL

"Love this agency and the people that work there. Always smiling faces and more than helpful!"

- Susan Kelly, Client

"Michael is a great person and agent. He is very professional with his customers and very humble and down to earth. I am proud to have him as my agent. Any situation or potential problems that I encounter, Michael and his staff immediately takes care of them. If he can't initially solve the problem, he will get with me as soon as possible. He is knowledgeable of the products and services Nationwide offers and is very conscience of time. He definitely doesn't keep me waiting. That I can appreciate. I respect him as a person and as my agent. I can't imagine taking care of my business with anyone else. He is a great asset to Nationwide and to me and my business. We will probably do some other things with you because of Michael."

- Anonymous, Client

"Office personal has been above and beyond for me. They has talked me through so many issues with having male teen drivers. They have worked with me in every way possible to keep me covered at the cheapest rates possible. The crew in this office works with you on a family level! They take care of me and my family! When anything happens I do not call 1-800 numbers and deal with computers I call them let them know what's going on and they know their stuff cause its handled quickly. I love working with everyone here!"

- Swaler, Client

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